Understanding & Leveraging Teams
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2-day course, 3 CRB Credits
Formerly titled: Managing & Leading Teams
Real estate brokerage firms face the challenge of a market place that demands higher levels of service from both the brokerage firm and individual agents. This increased demand creates a need for specialization and an unbundling of tasks associated with the real estate transaction (i.e., listing coordination/follow-up, transaction/closing follow-up, buyer’s agents, listing agents, marketing, client services, etc.) At the same time, agents are limited by their individual capacity to perform all of the necessary tasks and continue to maximize their market share and ultimately, their revenue performance. The opportunity exists for agents to improve their performance by building a high performance team. Under this concept, a single agent can delegate, duplicate and eventually replicate work functions by leveraging their business through others. If structured correctly, a multi-agent team can improve efficiency, maximize performance, and increase profitability.
In many companies there are multi-agent teams running their own business within the brokerage. Do these teams and team leaders view you as a resource for their business? If they don’t, chances are they are getting coaching and advice from others outside of your organization. This two-day workshop puts you back, front and center, in front of these teams and team leaders as their mentor, consultant and business manager. This course is also good for those future team leaders who want to understand the team concept and the stages of growth of a successful team.
The target audience for this program includes brokerage managers who are considering adding a number of teams into their agent mix or perhaps already have a team or teams within their brokerage currently. The program also offers valuable and timely content for current or potential team leaders that are looking to create a team.
- Developing a blueprint for a successful team model which includes job descriptions
- Analyzing the growth stages of teams, how they form, and why some fail
- Creating coachable moments for the growth plateaus experienced by all teams
- Developing employment contracts that align with the company’s policies
- Managing conflicts that arise within the brokerage due to teams and their members
- Reviewing best practices in team management direct from other’s real world experiences
- Creating team compensation plans that incentivize and maintain profitability
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